Frequently Asked Questions (FAQs)

  1. How many parking spaces are available? There are 26 parking spaces.
  2. Can we move the furniture? There are currently several items of furniture that permanently remain, such as chairs, lamp tables, and a marble topped serving table. We ask that you NOT move these items of furniture as they are quite heavy. Moving these heavy items often causes scratches and scuff marks to the floors and walls. Your security deposit may be retained. There are a number of tables and chairs available in the storage room to accommodate guests.
  3. How many chairs are available for guests? In the storage area, there are approximately 50 matching folding chairs, which guests may freely use. We ask that the folding chairs be returned to the storage room at the end of the rental time. There are photographs depicting how the chairs are to be stored in the storage room.
  4. How many tables are there and how big are they? The size and number of tables changes, due to wear and tear and replacement by the Community House committee. There are currently eight-foot and six-foot rectangular tables available. For an up-to-date count, ask at the time of your inquiry. We ask that the tables be returned to the storage room at the end of the rental time. There are photographs depicting how the tables are to be stored in the storage room.
  5. Is there an extra cost for tables and chairs? No. They are included in the rental fee.
  6. Do we need to bring paper products (i.e., toilet paper, towels, etc.) and trash bags? It is recommended that you bring your own selection, based on the number of people you expect.
  7. Does the Community House have WIFI? Yes. The Community House does have WIFI available (included in the cost of rental) and there is no password needed to access it.
  8. Do you have a kitchen? Yes. In the kitchen there is an oven with a stove top range, a refrigerator with a freezer, and a microwave. There is NO ice-maker, NO garbage disposal and NO dishwasher.
  9. When will I get my deposit back? If you left everything the way you found it, your deposit will be returned within 30 days per the rental agreement. 
  10. Why was some of my deposit not returned? The Kernersville Community House checks before and after each rental. Any issues (i.e., messes, damage, etc.) are reviewed by the Community House Committee. They look for things left in acceptable order. For example:
    • the trash was removed
    • the chairs and tables were stacked according to the photographs on the wall in the storage room
    • the lights and fans were turned off
    • there were no cigarette butts or other trash on the grounds
    • the floors were swept, spills wiped up and undamaged
    • the house was locked after the rental

    If these items were not complied with, it will be considered a violation.

  11. May I come see the Community House prior to renting it? Yes, of course! Please call us at 336-993-0505 to schedule a showing. Your guide will be able to answer most questions that may not appear on this FAQ page.
  12. Can we have balloons, or a bounce-house, or other items for childrens’ parties? Please review our rental agreement to see which items are not allowed.
  13. When are rental fees and deposit due? Your reservation is secured upon delivery of:
    • Rental fee
    • Security deposit
    • Self-addressed stamped envelope (SASE)
    • Original signed signature page of rental agreement

    These items are to be delivered to a Kernersville Community House representative.

  14. How do I pay the rental fee and security deposit money orders? We require:
    • one money order or bank certified official check for the rental fee to be made payable to “Kernersville Community House”
    • one money order or bank certified official check for the security deposit to be made payable to “Kernersville Community House” OR [the name of the renter]. See rental agreement.
  15. How do I access the house during my rental time? When all monies are received (with self-addressed, stamped envelope and a signed signature page of the rental agreement), we will email you a code with instructions to access the house. Please note that your code is active ONLY for the hours that you have rented! If the house is NOT locked we will infer that you left the house after your rental time, which will be an infraction of the rental agreement.